We also knew that we were getting an amazing deal to fly to italy for 8 days but it was the worst experience of our lives.
Gate 1 travel complaints awful experience.
Want a refund not a credit.
During this process i got a call from karen a manager of customer service at gate 1 literally screaming at me that i had to pay for the 951 airfare or they would block my email address.
Cheated by gate 1 travel 4.
I don t know about the other people posting these reviews but a great trip is the farthest thing from the experience we had with gate 1 travel.
This is gate 1 travel.
As a mother i could not allow this experience to go undocumented and allowed my son to see what i wrote and the feedback received to allow him to see how some corporations can fail you the customer miserably as gate 1 travel has failed us on so many levels.
I highly recommend this company.
Gate 1 cancelled our 3 trips and we want a refund.
All representatives i have dealt with are very professional and helpful.
I have a full credit for what i paid to use towards another gate 1 trip and cannot wait for travel to open up so i can go with gate 1 again.
Gate 1 travel is absolutely positively the worst travel company for customer service.
I booked an independent tour to paris earlier this summer for my 70th birthday.
Our discount travel packages and tour packages to destinations worldwide provide exceptional value saving our customers time and money.
I have never been treated so badly by a company.
I just returned from an 8 day trip to europe visiting paris and rome.
Msc musica cruise ships 3.
Gate 1 travel cancelled our trip for 2 to costa rica departing april 6th 2020.
I had a trip booked for egypt that gate 1 cancelled due to covid19.
Credit only for cancelled optional excursion due covid19.
16 years experience in successful complaint resolution.
When we booked the trip we knew it was a really great deal but only when we got there did we realize how.
We are requesting a full refund since this trip has been paid for in full in advance of their cancellation.
Liars unreliable do not use them 3.
We have taken care of all the details so you.
The complaint on gate 1 s feedback page continues.
Answer 1 of 1 937.
Having to deal with gate 1 travel after having the stress of my family emergency was over the top.
Rich indicated that gate 1 had no influence with avianca to cut a better deal.
No refund for april 11 trip.
Gate 1 travel offers escorted tours european river cruises independent vacations and customized international vacation packages for less.
This was our first experience with gate 1 and i expected the agency would be on top of travel emergencies like hurricanes.