It s normal to be wet.
Ge washer detergent dispenser full of water.
Stacey holtorf stacey concerning your top load washer you stated you pulled the dispenser drawer and cleaned it out did you probe the drain holes and if the drawer also has drain tube hoses attached probe them or blow out with compressed air to get rid of blockage.
With drawer pulled out after initial fill and wash water enters back of dispenser in a trickle for rinsing never flowing through top right roof section of cavity through holes to drop into fabric softener well.
It s not uncommon to see a small amount or water in your samsung washer s dispenser drawer but a lot of water may mean there is something wrong.
The dispenser drawer and siphon caps are not dishwasher safe.
The fact that the fabric softener has gone and been replaced by water shows that the function has worked.
Top load washer bulk detergent tank clean out.
Top load washers smartdispense on 2017 and newer models.
If the washer does not dispense detergent or fabric softener at all and the drawer has been cleaned we recommend service.
The water is left behind due to a blockage or a missing siphon tube.
Put the tray back run a cycle with hot water.
Sometimes the washer finishes its cycle and leaves the fabric softener compartment full of water.
Washer initially flushes detergent area left side and fills for wash cycle w o problem.
Bleach got into the dispenser storing the washer for an extended period of time.
Left and right arrows move across top level links and expand close menus in sub levels.
But it seems something stuck between the detergent tray and the water path.
Maybe it may help your problem.
Ge appliances the site navigation utilizes arrow enter escape and space bar key commands.
Do not attempt to remove the dispenser box for cleaning.
Take out the detergent tray form your washer then leave the tray under warm water at least 1h 2.
On 2017 and newer top load washers with smartdispense you can clear out the bulk detergent tank if needed ex.